Imperial Plumbing Solutions

Imperial Plumbing Solutions is a Native American, second-generation, owner-operated plumbing company based in Benson, NC, proudly providing residential and commercial services across Johnston, Wake, Harnett Counties, and the Triangle area. Backed by over 14 years of hands-on plumbing experience and an NC Plumbing License #33405, owner and plumber Dylan Reid delivers specialized expertise in local plumbing systems, water heaters, and pipe repairs. Known for transparent upfront pricing, honest communication, and a 5.0-star rating backed by verified customer reviews, Imperial Plumbing Solutions ensures reliable, prompt, and high-quality workmanship for every community they serve.

From the business's Google listing, Oct 2026.

Category: Plumber

Trusted Plumbing. Superior Quality.

Imperial Plumbing Solutions is known for the knowledge and fast response of owner and plumber Dylan Reid. Most reviewers call him knowledgeable and professional. Many also say he replies quickly and stays honest about the work.

The company says Dylan has over 14 years of hands-on experience and holds NC Plumbing License #33405. It describes itself as a second-generation, owner-operated shop based in Benson. Google rates it 5.0 from 31 reviews.

Several reviewers mention water heaters, from a full replacement to tankless maintenance. The company names water heaters and pipe repairs among its specialties. The median home in Benson was built in 1988, per the American Community Survey 2024.

The company says it takes residential and commercial jobs across Harnett, Wake and Johnston Counties. It names clear pricing before work starts and plain communication as its strengths. Ask for the price up front and compare it with the work described.

One reviewer had Dylan fix a venting problem during a water heater visit. Another had a smart water meter installed. Ask about smart water meter installation if you want one.