The Reserve at Mt. Pleasant

Disgusting. Issues reported. At move in, in person, emails. No resolutions, just charges. If you like to move in with crumbling stairs and puke on your walls in the “clean” room, then get charged for the very items that your reported as dirty and damaged, the Reserve is for you.

Delightful. My son has lived here for awhile and what I take from this place is it’s an apartment complex. Office staff was very helpful, respectful and understanding. We faced few issues while here but it was addressed and resolved but we also understand it’s an apartment in a college town. They maintained a decent clean as it was two boys in a 3-bed so I’m curious on what some of these complaints apartments look like….👀

Filthy. First year I moved in there was puke on the door and pee all over the bathroom. Filthy carpet and mattress with damage. All reported numerous times. Charged for these things. Not paid for my cleaning. I figured this was a freak situation, but the next year, I was charged for a chair that was damaged before I ever moved in. The guy who lived there before I moved in reported it over and over. Never replaced. It was damaged when he moved in the year before! Beware of poor conditions, crumbling stairs, and astronomical charges for things that were reported from day one.